Payment Policy

Welcome to Elegant Bedding (https://elegantbedding.com.au). This Payment Policy explains how payments work when you shop with us.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • UnionPay
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

Apple Pay and Google Pay appear at checkout on supported devices and browsers. The payment methods available to you are shown at checkout.

Payment in Full

Payment is taken in full at the time you place your order, unless a payment plan is clearly offered at checkout.

Currency and Taxes

All prices are shown in Australian Dollars (AUD) and include GST where applicable. Your bank or card issuer may charge fees if your card is issued in another currency.

Payment Security

All transactions on our Website are encrypted with SSL, and payments are processed through secure, PCI-compliant payment providers. We do not store your full card details on our Website.

Billing Information

You agree to provide accurate and complete billing information. We may cancel or refuse an order if we suspect fraud or unauthorised use of a payment method, and we may contact you to verify details before processing your order.

Order Confirmation

After your payment is successful, you will receive an order confirmation email. If you do not receive it, please check your spam folder and then contact us at sales@elegantbedding.com.au.

Failed Transactions

If your payment fails, your order will not be placed and you will not be charged. Please check your payment details, try another payment method or contact your bank. If an amount was deducted but you did not receive a confirmation, contact us with the details and we will help.

Refunds

Approved refunds are issued to the original payment method, as described in our Refund and Return Policy.

Customer Support:

Phone: +61 455 336 349

Email: sales@elegantbedding.com.au

Address: Part B, 34-38 Cosgrove Road, South Strathfield, NSW 2136

Australia Working Hours: Monday to Friday, 9AM to 5PM AEST

Last updated: October 6, 2026